Meet Our Team

Who We Are

Executive Director
Ilona Boyce, MSW

Ilona Boyce founded the Heartland Agency in 1995 after a long career with the government in the area of Children’s Services. She holds a Master’s Degree in Social Work.

 

Ilona’s professional goal has been to advocate for all children, regardless of their circumstance , to ensure that each child is given the benefit of an “even start” in life. While working toward this goal, Ilona has developed a variety of programs for both children with exceptional challenges as well as those children who simply need care while their parents work.

 

Ilona has studied brain development, the effects of trauma on brain development and what makes for healthy children. She has built this knowledge into both the Heartland and Evenstart programs.

 

She has also spent time studying children’s environments, seeing these environments as the “third teacher”. Ilona looks forward to a time when these environments are reflected in all their programs and facilities.

 

She has been a recognized advocate in her field, and has received the Early Childhood Professional Association Service Award in Alberta. Ilona has been recognized for her work by Global TV as a Woman of Vision, by ATB, as a Mistress of the Modern and by the Premier of Alberta as the recipient of the Queen’s Diamond Jubilee Award.

Ilona is a volunteer Chair for the EvenStart Children’s Foundation of Calgary.

iboyce@heartlandagency.org

Director of EvenStart  and ELCC Programs and Services
Brianna Parkhill, Dip B.A.

Brianna is responsible for overseeing the operations of the EvenStart program as well as the Imagine ELCC Daycare Centres. She works with the clinical staff, site managers and professional consultants in managing the EvenStart Program. Brianna also coordinates the EvenStart Annual Christmas Hamper program, which provides hampers for over 130 families each holiday season. Brianna has worked at Heartland since 1995.

Brianna also enjoys camping, quadding, snowmobiling and spending time at the lake with her family. Brianna is married with twins, she has a boy and a girl and together they love to travel.

 

bparkhill@heartlandagency.org

Director of Administration and Finance;
Director of Community Programs and Services
Mandy Goldau, Dip B.A.

Mandy has worked with the Heartland Agency for over 15 years. She began her journey with Heartland as a summer camp counselor and from there became the Site Manager of the SW locations. Mandy currently holds a Diploma in Business Administration specializing in General Management. She has a passion for paper work and loves the financial aspects of business.

 

Outside of the Heartland Agency, Mandy is also a Certified Personal Trainer and a mother of two fabulous young children.

 

mgoldau@heartlandagency.org

Manager of Operations; Program Manager – EvenStart Foundation
Denise Lindsay

Denise joined the Heartland Agency in 2009 as a Site Manager, where she coordinated operations of the EvenStart Program at Heartland’s Monterey Park location. In her new role as Manager of Operations, Denise works closely with all centres across the Agency, collaborating with other Managers to develop and implement best practices and initiatives that support Heartland’s diverse group of children and their families. Denise is also involved with the
EvenStart for Children Foundation as the Program Manager, liaising with community partners and stakeholders and working to raise community awareness of the initiatives undertaken by this grassroots charity. She is passionate about connecting with and supporting families and staff, and loves the opportunity to develop and integrate new ideas and resources to build a sense of community within the Agency.

Denise enjoys spending time with her husband and two active boys. Together, they have a love for baseball, adventuring, and live music.

 

dlindsay@heartlandagency.org

Human Resource Manager
Kelly Chisholm

Kelly brings a multifaceted background encompassing Human Resources, Marketing, and Office Management. Her professional history is marked by extensive involvement in overseeing, coordinating, and spearheading leadership development initiatives within the non-profit and oil and gas sectors.

With a comprehensive understanding of various facets of the workplace, Kelly is well-versed in navigating the intricacies of organizational dynamics. Her proficiency extends beyond traditional roles, making her a versatile and resourceful professional.

In addition, Kelly is an ardent supporter of her community. During her leisure time, she can often be found  cheering on her children at hockey rinks or dance competitions. Beyond her family commitments, she actively contributes to the local community by championing and endorsing businesses and charitable causes.

 

kchisholm@heartlandagency.org

Site Manager – Mayland Heights
Sarah Pearce

Sarah has been a part of the Heartland team since 2018. Originally from Hampshire in England she moved to Calgary in 2015. She started her teaching career in 2010 at a Special Education Secondary School, where she taught woodwork and crafts. Upon moving to Canada she started working with Preschool and Kindergarten aged children in a Montessori setting. Sarah found her way to The Heartland Agency looking to get back into a special educational setting.

When away from the Heartland setting, Sarah spends her time with her husband and three wonderful children. She prides herself on being a Mum, finding time for yoga, random dance parties and walks with the family dog.

Site Manager – Signal Hill/Westside
Becky Wegener, B.A.

Becky got her start with Heartland fresh out of university in 2008 and has been with our agency ever since. Throughout her years at Heartland she has been a summer camp counsellor, Education Assistant, Assistant Site Manager and now in the role of Site Manager she is responsible for coordinating operations for our Signal Hill and Westside locations. Her role includes overseeing programming, staffing, bussing, parent communication, as well as general support to families. She is a first point of contact for registration into Heartland’s ECS Enhancement program, before and after school care programs and Summer Camps.

 

She holds a Bachelor of Arts degree in Behavioural Science. Originally from British Columbia she has made Calgary her home. Becky has a love for the Alberta backcountry and can often be found hiking and camping whenever possible.

 

bwegener@heartlandagency.org

Site Manager – Monterey Park
Nytasha Mayell, B.S.

Nytasha has been at Heartland since 2010. She is currently the Site Manager at our Monterey Park location. Working with children has always been a passion of hers and she enjoys helping create an exciting and caring environment in which the students can flourish.

 

While living in the United States, Nytasha received her Bachelor of Science, but moved back to Calgary after missing the sunshine and mountains! She enjoys spending her free time with her amazing family and friends.

 

nmayell@heartlandagency.org

Director, Imagine Centre 4800
Nav Kamal Lally

Nav has been a part of Heartland Agency Imagine Daycare since 2017. After finishing her Bachelors in Nursing, she taught nursing diploma students for two years In India. She had worked in a healthcare setting for two years in Winnipeg and a year in Edmonton. Though Nav’s background is in nursing, her volunteer work back in 2010 with children has consistently led her to expand her career in early childhood development. Since then, she has been working with children and their families. For Nav, play is an essential part of early learning. Together with her amazing and creative team of educators at Centre 4800, she is committed to provide nurturing, caring environment where children can learn, grow and thrive while exploring the world around them through play.

Nav has two most adorable and crazy kids, a boy and a girl. When away from daycare, she loves spending time with her husband and children. Along with her husband and two kids, she loves traveling, being outdoors and enjoying the company of her friends. She also enjoys painting, gardening and DIY projects!

Daycare & Before and Out of School Care Supervisor
Tracy Coutu

 

My name is Tracy Coutu, I have been a Dayhome Consultant for several years, an executive Director/Regional Director for multiple centres, a director and a Developmental support Supervisor.  I complete continuous education throughout my term as an Early Educator.  I enjoy mentoring and assisting educators any way possible as well as support for children and their families.

B.Ed. ECE, M.Ed., Education Coordinator
Cara Haar

Cara has worked as an educator in early childhood settings for twelve years. In 2008, she earned an M.Ed. degree in Interpretive Studies, with a focus on the Reggio Emilia approach to teaching and learning. As Education Coordinator for the Heartland Agency, Cara develops play-based programming that is supported by research on best practice in early childhood education. She is passionate about creating safe, supportive and respectful classroom environments where children learn to explore their questions and ideas about the world. Cara brings creativity and imaginative problem solving to her role, supporting educators at all Heartland Agency locations.

Cara loves artistic expression, embarking on new adventures and having fun with her four children.

 

chaar@heartlandagency.org

Registered Psychologist
Nicole Martin

Nicole is a Registered Psychologist in Alberta and has worked for Heartland in this role, almost continuously, since 2015. In 2023, Nicole took on the Clinical Coordinator role of all therapy services across Heartland’s 3 locations. In this role, Nicole provides supervision to provisional psychologists, oversees the direction and coordination of therapy services for all the children, and liaises with community medical/service providers and therapy partnerships. Nicole also maintains her own part time private practice which focuses on counselling for children and families.

 

Nicole grew up in the Northwest Territories and moved to Calgary in 2006. As a mom of 2, Nicole can be found within the both the arts and sports communities throughout the year. Personally, Nicole stays young at heart by finding various creative outlets, listening and creating music, and spending time outside.

Behaviour and Family Support Worker

Britnie Headley

Hello my name is Britnie Headley, my background is in Early Childhood Education. I have worked over a decade with the special needs population with children and their families supporting child development within their home and their communities. I am committed to providing a nurturing and safe environment for children. I feel fortunate to have had the opportunity to help make a difference in so many children’s lives supporting them and aiding in further developmental gains and success. I enjoy family time with my husband and my two sons. In my spare time I enjoy creating resin art.

Home Visitation & Behaviour Support
Jessie Young

Bachelors Degree in Community Rehabilitation & Disability Studies

Jessie recently joined Heartland as the Behaviour Specialist and Family support at the Mayland Heights Location. Jessie has worked with the Special Needs population for over 8 years both in supporting families in the community and as a behavioural interventionist in childcare settings. Jessie truly has a passion for working with this community and found this passion when completing a practicum at our Monterey Park location while in University. It was this passion and love for the community that brought her back to Heartland years later.

 

Jessie is born and raised in Calgary and enjoys heading to the mountains anytime she can with her puppers Goose. In her downtime, Jessie enjoys travelling, hiking, hanging out with her 2 nieces and volunteering for the Huntington’s Society of Alberta.

 

jyoung@heartlandagency.org

Receptionist – Monterey Park

Dawn Moore

Dawn has been a part of the Heartland Team since 2012 as an Administrative Assistant at the Monterey Park Location.  Dawn’s role in supporting the Site varies from clerical to shopping for the food the children eat or being able to spend time in the classroom connecting with the children.  Dawn loves the many ways Heartland builds into the lives of the families we serve. Dawn has an Early Childhood Development and a Paralegal Diploma. Dawn loves spending time with her husband, 3 children and her two pugs, Merry and Pippin.  Dawn enjoys kickboxing, crocheting and gardening.

Behaviour and Family Support Worker

Meagan Campbell

Meagan joined Heartland in September, 2022 as the Behaviour and Family Support Worker for the Signal Hill location. With a background in child and youth work, Meagan’s roots are in Southern Ontario; for eight years, Meagan was dedicated to working in a group home supporting high risk youth and teens with special needs. Prior to this, she enjoyed working at the Boys and Girls Club with a younger population in after school care. In both settings, Meagan found her passion in the ability to make meaningful connections with children who communicate differently; taking the time to connect and understand reinforced the idea that behaviour is an expression of a need, and this is the driving force in her work at Heartland. Her  playful personality probably helps, too!

 

Meagan was born and raised in Oshawa, Ontario and made the big move to Calgary when she and her partner were ready for a new adventure. In her personal life, Meagan enjoys crocheting, spending time with her two cats, cooking, and trying new restaurants and cuisine’s around the city.

mcampbell@heartlandagency.org

Melissa joined Heartland in 2022 as the Administrative Assistant at the Mayland Heights location. Melissa found her passion of working with children through coaching young female hockey teams. She has worked with special needs youth and their families in group home settings for three years. Her passion is helping children learn and develop into individuals.

 

Melissa holds a Bachelors degree in Sociology with minors in Human Resources and Marketing. Melissa was born in Ontario and raised in Calgary, she enjoys going to the mountains, hiking, markets and spending time with her puppy Eddie.